Terms and conditions
Welcome to Horsetours!
These Terms of Service (“Terms”, “Terms of Service”) govern your use of our website located at https://www.horsetours.ge/ operated by Horsetours.
Our Privacy Policy also governs your use of our Service and explains how we collect, safeguard and disclose information that results from your use of our web pages.
Your agreement with us includes these Terms and our Privacy Policy (“Agreements”). You acknowledge that you have read and understood Agreements, and agree to be bound by them.
If you do not agree with (or cannot comply with) Agreements, then you may not use the Service, but please let us know by emailing info@horsetours.ge so we can try to find a solution. These Terms apply to all visitors, users, and others who wish to access or use Service.
By using our Service, you agree to subscribe to newsletters, marketing or promotional materials, and other information we may send. However, you may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or by emailing at info@horsetours.ge
3. Purchases
If you wish to purchase any tour made available through Service (“Purchase”), you may be asked us certain information relevant to your Purchase including but not limited to, your credit or debit card number, the expiration date of your card, your billing address, and your shipping information.
You represent and warrant that: (i) you have the legal right to use any card(s) or another payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct, and complete.
We may employ the use of third-party services to facilitate payment and the completion of Purchases. By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy.
We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: tour availability, errors in the description or price of the service, errors in your order, or other reasons.
We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.
4. Cancellation / Refunds
We issue refunds for Contracts before 7 days of the tour's beginning date. If you cancel an order within 6 days before the beginning of the tour date only 50% of the money will be refunded. If you cancel the tour within 24 hours before the beginning of the tour, the money will not be refunded.
5. Content
The content found on or through this Service is the property of Horsetours or used with permission. You may not distribute, modify, transmit, reuse, download, repost, copy, or use said Content, whether in whole or in part, for commercial purposes or personal gain, without express advance written permission from us.
6. Prohibited Uses
You may use Service only for lawful purposes and by Terms.
7. Analytics
We may use third-party Service Providers to monitor and analyze the use of our Service.
8. Accounts
When you create an account with us, you guarantee that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on Service.
You are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for any activities or actions that occur under your account and/or password. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion.
9. Termination
We may terminate or suspend your account and bar access to Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of Terms.
If you wish to terminate your account, you may simply discontinue using the Service.
10. Governing Law
These Terms shall be governed and construed by the laws of Georgia, which governing law applies to an agreement without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.
11. Changes To Service
We reserve the right to withdraw or amend our Service, and any service or material we provide via Service, in our sole discretion without notice. From time to time, we may restrict access to some parts of the Service, or the entire Service, to users, including registered users.
12. Acknowledgement
BY USING SERVICE OR OTHER SERVICES PROVIDED BY US, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE AND AGREE TO BE BOUND BY THEM.
13. Contact Us
Please send your feedback, comments, and requests for technical support by email: at info@horsetours.ge.
Privacy Policy
This Privacy Policy Operates The Website (www. horsetours. ge), Which Provides The SERVICE.
This Page Is Used to Inform Website Visitors Regarding Our Policies regarding The Collection, Use, And Disclosure of Personal Information If Anyone Decided to Use Our Service.
If You Choose To Use Our Service, Then You Agree To The Collection And Use Of Information In Relation With This Policy. The Personal Information That We Collect Is Used For Providing And Improving The Service. We Will Not Use Or Share Your Information With Anyone Except As Described In This Privacy Policy.
The Terms Used In This Privacy Policy Have The Same Meanings As In Our Terms And Conditions.
INFORMATION COLLECTION AND USE
For A Better Experience While Using Our Service, We May Require You To Provide Us With Certain Personally Identifiable Information, Including But Not Limited To Your Name, Phone Number, Date Of Birth, Gender, Purchase Information, Images, Postal Address, Financial Information (Including Your Credit Or Debit Card Details) Etc. The Information That We Collect Will Be Used To Contact Or Identify You.
We take care of the security and protection of your data. We will not use your data illegally. At any time we will provide you with complete and comprehensive information regarding the processing of your data.
LOG DATA
We Want To Inform You That Whenever You Visit Our Service, We Collect Information That Your Browser Sends To Us That Is Called Log Data. This Log Data May Include Information Such As Your Computer’s Internet Protocol (“IP”) Address, Browser Version, Pages Of Our Service That You Visit, The Time And Date Of Your Visit, The Time Spent On Those Pages, And Other Statistics.
SERVICE PROVIDERS
We May Employ Third-Party Companies And Individuals Due To The Following Reasons: To Facilitate Our Service; To Provide The Service On Our Behalf; To Perform Service-Related Services; Or To Assist Us In Analyzing How Our Service Is Used.
We Want To Inform Our Service Users That These Third Parties Have Access To Your Personal Information. The Reason Is To Perform The Tasks Assigned To Them On Our Behalf. However, They Are Obligated Not To Disclose Or Use The Information For Any Other Purpose.
SECURITY
We Value Your Trust In Providing Us with Your Personal Information, Thus We Are Striving To Use Commercially Acceptable Means Of Protecting It. But Remember That No Method Of Transmission Over The Internet Or Method Of Electronic Storage Is 100% Secure And Reliable, And We Cannot Guarantee Its Absolute Security.
LINKS TO OTHER SITES
Our Service May Contain Links To Other Sites. If You Click On A Third-Party Link, You Will Be Directed To That Site. Note That These External Sites Are Not Operated By Us. Therefore, We Strongly Advise You To Review The Privacy Policy Of These Websites. We Have No Control Over And Assume No Responsibility For The Content, Privacy Policies, Or Practices Of Any Third-Party Sites Or Services.
CHANGES TO THIS PRIVACY POLICY
We May Update Our Privacy Policy From Time To Time. Thus, We Advise You To Review This Page Periodically For Any Changes. We, Will, Notify You Of Any Changes By Posting The New Privacy Policy On This Page. These Changes Are Effective Immediately After They Are Posted On This Page.
CONTACT US
If You Have Any Questions Or Suggestions About Our Privacy Policy, Do Not Hesitate To Contact Us: info@horsetours.ge
User Data Deletion
To comply with the General Data Protection Regulation (GDPR – Art. 17 – Right to Erasure), you must first obtain authorization, then go to your profile and click the "DEACTIVATE ACCOUNT" button to send a request that will ensure your data deletion.
Personal data protection policy
The Personal Data Protection Policy describes how horsetours.ge processes the information and data you provide to us to manage your relationship with horsetours.ge. Any information provided to us or otherwise held by us about you is processed by this policy. Information can be provided through the website horsetours.ge, by phone, or through another communication channel. With this document, we would like to share with you on what basis and purpose we collect and process your data and by what legal and technical means we protect them. By accepting the personal data protection policy, you acknowledge and declare that you understand and agree to the processing of your data in accordance with this policy.
who are we
References in the Personal Data Protection Policy to horsetours.ge (hereinafter "we" or "our") shall mean Horstours LLC (a limited liability company established under the laws of Georgia (LLC) Company ID: 424618408) (hereinafter "the Company" or "we ”) operated by horsetours.ge (“Website” or “Site”). We define the purposes and means of personal data processing.
Who is this document intended for?
For horsetours.ge users (including former, and/or future) or other persons who have expressed interest in a particular product or service, is our user's legal representative or contact person. Also for any other person with whom we do not have direct contact, but whose information processing is necessary/desirable to carry out our activities and/or to improve our products/services.
How do we collect your data?
The source of your data for us is:
Your use of our official website (unless you operate the site as a guest);
Your registration/authorization on our website;
contacting you to receive services and products;
your use of our services/products;
Information obtained from public sources.
What is the purpose of processing your data?
To effectively fulfill our contractual obligations, including legal obligations, we process your data for the following purposes:
for customer relationship management;
to introduce new products and services;
to monitor your use of our products;
to carry out marketing activities;
To send status messages related to activity on the site, such as e.g. notifications of successful purchases or installment approval;
for automatic loan approval by your servicing bank;
to monitor user behavior about our products and services;
to develop/improve our brands, products, and services;
to test new products, systems, or services;
to provide quality products and services;
to receive feedback from you and respond to complaints;
to prevent misuse and crime of our systems;
to detect and investigate crimes, to prepare reports;
for managing the user's account and the funds deposited in the account, for withdrawing money from the user's account, and performing other operations related to funds;
to manage our risks and those of our customers;
to exercise our rights under agreements and contracts;
to protect our and your legitimate interests;
with other legitimate purposes.
What kind of data do we process?
Information and data about you (please note that we don't need to collect/store/use/process information in the scope below. horsetours.ge reserves the right to collect/store/use/process personal data for various purposes provided for in the personal data protection policy in specific cases Data) that we may collect, store, use and process may include, but not be limited to, the following data:
personal information:
User account details: When you open (register) a user account and use the services, for the processing/fulfillment of your order/request and the purposes set out in this personal data protection policy, we may ask you to provide specific personal data about you, such as first and last name, e-mail address, date of birth, actual address, personal number, phone number, etc. Also, for authentication and/or payment processing on the Site, we may process your bank account number and card details/data necessary to provide the relevant service. When authorizing a bank account, we and the relevant bank servicing the bank account may process your credit/debit information to make an automatic loan decision.
Voluntary Information: We also collect information you voluntarily provide through various communication channels. e.g. When you contact us by email or share additional information about yourself through your use of our website services, such as live chats with the website's support team, or provide us with information about personal interests.
Log-in History and Technical Information: In order to improve the functionality of the Services and provide a better user experience, we collect technical information provided by your device, including software and hardware (e.g., what type of browser and operating system your device uses, what language you prefer , login time, and the domain name of the website from which you are connecting to the Services, etc.).
Cookies: We use cookies and similar technologies to personalize and improve your experience. We collect ready-made records for the purpose of simplifying navigation for you on our websites and other remote platforms, offering information in the desired format, improving search parameters, secure user authentication, marketing, optimizing the design of web pages and better adapting to users.
Device and Connectivity Information: If you download software to your device, we may collect information from the specific device you use for security and fraud detection and prevention purposes. e.g. We may collect information about other software running with the Software to detect whether you are using software associated with fraudulent activities (eg bots, malware, AI, etc.) or to check which VPN connection you are using. If the proxy.
Analytical Information: We may collect information about your use of the Services, such as application usage, file searches, user activity (eg pages viewed, time spent on a particular page, online page views, clicks, actions, etc.), timestamps, notifications etc. Information is collected for troubleshooting purposes, as well as for research and analysis purposes regarding your use of the Services.